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5 WAYS TO ELEVATE YOUR CLIENT EXPERIENCE

with Shauna Haider

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Elevate Your Client
Experience and Grow Your Business To New Heights

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The reality is, your potential clients have thousands of options at their fingertips. And when it comes to running a high-demand, profitable creative business…

FIRST IMPRESSIONS ARE EVERYTHING.

If you’re serving a high-end market and presenting high-end pricing, your client process should reflect that. Having a buttoned-up, fool-proof process shows your potential clients that you aren’t a fly-by-night operation. Taking the time to build a process that consistently delivers on expectations gives you the space to creatively thrive and deliver concepts that result in happy, repeat clients.

Become The ONE And ONLY Choice

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Elevating your client experience ensures that your client always knows what to expect while receiving a tailored, personalized outcome.

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When you’re consistent in your process, your client isn't left feeling frustrated and playing a guessing game -- they know what’s happening, and as a result, they trust you, leaving plenty of room for creativity and unique results.

GROW YOUR DESIGN BUSINESS TO NEW HEIGHTS.

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Nice to Meet You!

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I’m Shauna, the Founder and Creative Director of We Are Branch, a branding studio with a deeply personalized approach.

In 2007, while completing my design degree, I launched a personal blog called Nubby Twiglet. The “twig” grew into a “branch” and “me” blossomed into “we.” After gaining experience as a brand designer across multiple studios and agencies, I founded We Are Branch. With 15+ years of hands-on experience, I know how to harness the power of authenticity. I designed this resource for graphic designers to reference when building out their own client experience so they, too, can stand out from the crowd and become the one and only choice.

Avoid The Sea Of Sameness

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